KaysPayA purchase is pending
Check your transaction history first. Do not repeat a payment while the original transaction is still being confirmed.
Help and Frequently Asked Questions
Answers to common questions before you contact KaysPay support.
A transaction failed
Eligible failed transactions are reviewed for reversal or refund according to the service outcome.
My price changed
Provider prices can change. KaysPay asks you to review the latest amount before confirming.
I cannot access my account
Use the available recovery flow or contact support from your registered email address.
How do I delete my account?
Follow the account-deletion instructions linked in the website footer.
Need more help?
Email support@kayspay.com.ng with the transaction reference, but never send your password, PIN or OTP.
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